Tenants Area

Tenant details

• Rent Assessments
• Add/Edit/Delete a tenant
• Add/Edit/Delete a tenancy
• Tenant history
• Contacts

Communication

• Correspondence
• Letters
• Circulars
• How do I send a tenant an SMS/text message?
• How do I send a tenant an SMS/text message of their balance?
• How do I send a broadcast SMS?

Rent Reviews

• Differential Rent Reviews — create a review and select tenants
• Differential Rent Reviews — generate and download income request letters
• Differential Rent Reviews — record returns and monitor progress
• CREL Rent Reviews — select tenancies and calculate rent
• CREL Rent Reviews — prepare notices and create charge schedules

Arrears Agreements

• Adding an Arrears Agreement
• Setting an Arrears Level
• Arrears Repayments
• Status of Arrears Repayments

RTB

• RTB overview