Tenants Area

Tenant details

• Rent Assessments
• Add/Edit/Delete a tenant
• Add/Edit/Delete a tenancy
• Tenant history
• Contacts

Arrears Agreements

• Adding an Arrears Agreement
• Setting an Arrears Level
• Arrears Repayments
• Status of Arrears Repayments

Communication

• Correspondence
• Letters
• Circulars
• How do I send a tenant an SMS/text message?
• How do I send a tenant an SMS/text message of their balance?
• How do I send a broadcast SMS?

Rent Reviews

• Add a Rent Review
• Creation of first letter to tenants
• Tracking tenant responses
• Creation of second and third letters to tenants
• Rent Review analysis