Tenant Summary Report

The Tenant Summary Report provides a financial summary for each tenant within either a selected housing group or across all housing groups over a specified date range. It is intended to assist with the reconciliation and analysis of tenant account balances by summarising charges, income and adjustments during the reporting period.

Depending on the amount of data being processed, generation of this report may take several minutes. Once complete, the report will be available in CSV format from Reports → Management → Stored Reports.

Key Report Columns

Opening Balance

The tenant's account balance at the start of the reporting period.

Charges Applied

The total value of recurring tenancy charges applied during the reporting period, such as rent and service charges.

Credits Applied

The total value of rental credits and debits applied during the reporting period.

Fees Applied

The total value of one-off tenant fees applied during the reporting period, for example recharges or other miscellaneous charges.

Income Received

The total income received on behalf of the tenant during the reporting period. This includes tenancy income, such as rent and service charges, less any tenancy refunds processed during the period, together with any payments received towards tenant fees. Transactions relating to security deposits are excluded.

Income Received (Tenant)

The portion of Income Received that was paid directly by the tenant.

Income Received (Benefit)

The portion of Income Received that was received from a benefit provider, such as a local authority or council.

Period Balance

The net increase or decrease in the tenant's account balance during the reporting period.

Balance

The tenant's closing account balance at the end of the reporting period.