Archiving and Restoring a Property

Archiving removes a property from the active property list without permanently deleting its record. Use this when a property is no longer actively managed but its history should be retained.

Before you archive a property

A property can only be archived when:

• there is no active tenancy; and
• there are no open work orders.

If either condition applies, close or complete the relevant record before trying again.

Archive a property

1. Open Properties → List Properties and select the required property.
2. Select the Property tab.
3. Select Options.
4. Select Archive and confirm the action.

The property is removed from the active property list, while its existing information and history are retained.

View archived properties

1. Open the Properties menu.
2. Select Options.
3. Select Manage Archived Properties.

Restore a property

1. Open Manage Archived Properties.
2. Find the property you want to restore.
3. Select Restore Property and confirm.

The restored property returns to the active property list. A property cannot be restored if doing so would exceed your organisation's property limit.

Archiving compared with deleting

Archiving is reversible and keeps the property record available for later restoration. Deleting a property is a separate action and should only be used when the record is no longer required.

The actions available to you may vary depending on your permissions.