Creation of second and third letters to tenants

For tenants that have not responded within the specified timescale to the first request from income details, reminder letters can be generated:

1. Select Tenants -> Rent Reviews from the main menu
2. Click on the pencil icon alongside the current rent review
3. In the resulting screen, select the Housing Group for which you wish to generate letters and click on the associated pencil icon.
4. In the review details for the selected Housing Group click on the '[ Generate second letter ]' or '[ Generate third letter ]' link.
5. To obtain a printable / PDF version of the letter batch click on the Adobe icon.

Second and third letters will only be generated for those tenants were a response date has not been set.