Creation of first letter to tenants

Rent review letters are issued to tenants to complete documentation in relation to income and to provide supporting evidence. Within Affinity these letters are generated on a per Housing Group basis.

The initial letters that will be issued to tenants can be generated as follows:

1. Select Tenants -> Rent Reviews from the main menu
2. Click on the pencil icon alongside the current rent review
3. In the resulting screen, select the Housing Group for which you wish to generate letters and click on the associated pencil icon.
4. In the review details for the selected Housing Group click on the '[ Generate first letter ]' link.
5. To obtain a printable / PDF version of the letter batch click on the Adobe icon.

Affinity will generate letters for each (non CAS) tenant residing in the housing group whose tenancy commenced prior to the first Monday of the previous April.