Recording an RTB registration renewal

Use Renew to record a new registration period while retaining the previous registration record. This records the renewal in Affinity; it does not submit a renewal to the RTB.

Record a renewal

1. Open the tenant record and select RTB → Registrations.
2. Open the registration marked Current.
3. Select Options → Renew.
4. Check the Property and Registration Type. The renewal form initially selects Annual.
5. Enter the Registration Number for the renewal.
6. Check and, where necessary, change the Registration Date and Expiry Date to match the registration details. The suggested dates are based on today, not automatically carried forward from the previous expiry date.
7. Leave Status as Current when recording the new current registration.
8. Select Renew and confirm the request.

What happens to the previous registration?

Saving the new registration as Current marks other registration records for that tenancy as Previous. The earlier registration remains available in the tenant’s registration list.

Open the new record afterwards to check its number, dates and status. Upload any supporting documents against the relevant registration.

If Renew is unavailable

Renew is offered on a Current registration and requires permission to create RTB registrations. Check that you have opened the correct record, or contact your administrator.