Managing RTB registrations

Use Registrations to record RTB registration details against a tenant’s tenancy. Recording details in Affinity does not submit a registration to the RTB.

View registrations

Open the tenant record and select RTB → Registrations. Select a registration number to open its details and documents. A Current badge identifies current records.

Add a registration

1. Ensure the tenant has a tenancy recorded in Affinity.
2. Select Add Registration.
3. Check the Property selection.
4. Select the Registration Type: Annual, 4 Year or 6 Year, matching the registration being recorded.
5. Enter the Registration Number. This is required and can contain up to 100 characters.
6. Check the Registration Date and Expiry Date against your registration details; do not rely on the suggested dates without checking them.
7. Select Current or Previous.
8. Select Add.

Saving a new Current registration marks other registration records for the same tenancy as Previous. The registration types available in Affinity support recording existing records; they are not guidance on current RTB registration requirements.

Edit registration details

1. Open the registration.
2. Select Options → Edit.
3. Update the registration type, number, dates or status as required.
4. Select Update.

The tenant and property are displayed for reference on the edit form.

Supporting documents

On the registration page, select Upload or drop files into the upload area. Wait for the documents to appear in the list.

Select a filename or its document action to open or download it. Use the document’s Edit action to update its Document Date and Details, then select Update Document.

To remove a document, use its delete action and confirm. Follow your organisation’s retention procedures before removing files.

Delete a registration

If a registration was recorded in error and deletion is appropriate, open it, select Options → Delete and confirm. Review any attached documents first and contact your administrator if you need advice about retaining them. Do not use deletion simply because a registration is no longer current; keep historical registrations as Previous.

Permissions

Available actions depend on your user permissions. Contact your administrator if an action you need is unavailable.