Credits & Debits allow the manual adjustment of a tenant balance. It may be the case that the selected tenant has performed remedial works on the property rather than requesting this to be co-ordinated by the housing association. To reflect this the housing association may reduce the amount of rent due from the tenant. This is achieved by applying a credit. The date will default to today's date.
When applying a rental credit the following fields must be supplied:
- Charge Type
Click the "Submit Credit" button
The value of the credit. To record a debit enter a NEGATIVE value in this field.
Either Tenant Credit or Benefit Credit. Select the former to adjust the tenant element of the specified charge type (see below) or the latter to adjust the benefit element.
This is the date on which the rental credit / debit will be applied.
The element of the tenant balance to be adjusted. This will be typically the Rent component of the tenant balance, but be set to other charge types, e.g. Service Charge or Management Fee.
Any meaningful text can be entered in this box, e.g. a description of why the rental credit / debit was applied.