Payments Requiring Review

Open Reports → Bank Reports → Payment Processing → Payments Requiring Review to review imported payments that still require attention or matching.

Find payments

This report shows the current review queue rather than a date range. Use the available file, tenant and reason filters to narrow the results. Reasons distinguish payments awaiting tenant matching from payments awaiting allocation. Use Reset to clear saved filters.

The report shows the number and value of matching entries. Use pagination below the table for more results and Print at the top right to print the selected report.

When opened from a processed payment file, the report can also show that file’s Completed, Rejected or Deleted / reversed import rows. Check the report heading and filters to see which selection you are viewing.

Delete entries made in error

1. Run the report for the relevant dates and filters.
2. Select the checkboxes beside the entries you want to delete on the displayed page.
3. Enter a deletion reason.
4. Click Delete and confirm the action in the confirmation window.

You must select at least one entry and provide a reason. If a row has an information icon instead of a checkbox, hover over it to see why deletion is unavailable. Access to deletion depends on your permissions.