IP Restrictions

IP Restrictions limits access to your Affinity account to approved public IP addresses. Once the list contains an address, the restriction applies across the account, including Manager users. There is no separate Manager exemption.

Before You Add a Restriction

Check the public IP addresses used by your office, approved remote locations and any VPN. Add your current location first so that you can continue configuring the list. Restrictions take effect as soon as the first address is added.

Use a complete IPv4 or IPv6 address. If your internet provider changes your public IP address, the approved list will need updating. Keep an alternative approved location available; if all approved locations become unavailable, contact Affinity Support for help regaining access.

Adding an Approved IP Address

1. Open Admin → Settings.
2. Under Security, select IP Restrictions.
3. Select Add IP.
4. Enter the public address in IP Address. The form displays your current public IP address for reference.
5. Enter a required Comment, such as Head Office, to identify the location.
6. Select Add.

The address and comment appear in the list. Repeat these steps for each approved location. An address already in the list cannot be added again.

Removing or Replacing an Address

1. Open the IP Restrictions page.
2. Select Remove beside the address.
3. Confirm the removal.

To replace an address, add the new address before removing the old one. If other addresses remain, access is restricted to those remaining addresses. Removing the last address turns off IP restrictions for the account.