Work Orders are used to record and track all maintenance activities associated with properties, and housing groups, managed by the housing association.
Work Orders can be in one of three states:
- Raised - the initial state of the Work Order
- Assigned - the maintenance activity associated with a Work Order has been assigned to a supplier
- Complete - the maintenance activity associated with a Work Order has been complete
In addition, a Work Order is said to be Open if its state is not Complete.