Without doubt the most common question we are asked is what happens if we disappear. “Don’t worry, it won’t happen to us” might seem like an acceptable answer from a slick salesman or confident customer support agent until it actually happens and then it’s too late to be ask anyone. Assume that it can indeed happen and in line with the age-old mantra “hope for the best, but prepare for the worst”.
There are two main steps you should consider on this front. Primarily, do your homework when sourcing an organisation to trust your business to in the first place; opt for a company with an established track record rather than a new kid on the block making lots of flash promises. Secondly, take regular exports of your data independently from the system so that it will be possible to salvage your key business data if the worst does come to the worst. If your software-as-a-service provider does go bust then as soon as their server bill comes due their cloud provider will in turn switch off their services and unfortunately you won’t have access to the system any more. But if you have data exports you will have something to work with to produce statements and account balances, and to allow you to start the process of migrating to a new system. While we at Curo, having been around for 10 years and continuing to grow, will confidently state that your data is safe with us, you’ll sleep a lot more easily in your bed at night knowing that you have all your data in-house, just in case…
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